01
It knows who's speaking
Turns the live conversation into text and tells who said what.
Cust.
Rep
AI coach · real time
The best salesperson — now in everyone's earpiece.
Wispero listens to the live conversation and whispers a short, precise line into the rep's earpiece in 2–6 seconds — exactly when it matters. So the whole team sells like your best rep.
The problem
Training fades. The sale doesn't.
Training reps is expensive and doesn't scale: a week after the session, people are back to their old habits. Wispero moves the learning into the moment of the sale itself — when it actually applies.
What's left of classic training
Right after100%
Next day54%
After a week25%
After a month11%
And on the floor — it's the old way again.
The script slips, add-ons go unoffered, a new hire takes months to reach an experienced rep's level, and the manager can't see what's really happening on the floor. Wispero closes that gap — with a whisper at the right second and a measurable picture at the end.
A top rep's behavior can be described — and scaled to the whole team.
At the moment of the sale. Not at a training a week ago.
How it works · four simple steps
From the customer's line to the whisper — in seconds.
The rep keeps a phone in their pocket and a light earpiece in. Wispero listens to the conversation, runs it through four quick steps — and only speaks up when it's genuinely sure.
Customer
speaking
"I'll take this bed — let's do the paperwork"
02
It understands what's happening — and where you are in the sale
Reads the customer's intent and the stage of the sale.
intentinterestready to buy
stage
03
It decides whether to say anything at all
A whisper fires only on a clear signal. Otherwise it stays silent.
doubtthresholdsure
assessing…
04
It delivers the whisper — straight to the ear
3–7 words in 2–6 seconds. Only the rep hears it.
"Offer the topper"
Rep
hears
a short whisper — and acts on it instantly
live process · looped · real latency from line to whisper is 2–6 seconds
Better to stay silent than misfire.
Precision over completeness. A whisper fires only on a clear signal in the conversation — Wispero doesn't guess and doesn't distract.
Short. Precise. Imperative.
3–7 words the rep hears and acts on instantly: "Offer the topper," "Confirm the timeline," "Close the add-on." No lectures in the ear.
Scenarios · the heart of the system
You decide what the system teaches. No programming.
A scenario is an everyday work situation described in plain words. Wispero turns it into live whispers and signals. Update scenarios anytime and assign them by role or business unit. You decide what Wispero teaches your team.
+ your scenarios
Example scenario
"Offer built-in appliances with the kitchen"
When a customer is designing a kitchen and confirms buying intent — remind the rep to offer the oven or cooktop. Fires once per dialogue, only after a clear signal.
Offer the oven
Confirm delivery date
Close the add-on
Show the full set
Example scenario
"Product demonstration to a first-time customer"
When a customer tries the product for the first time and voices a doubt — the rep gets a whisper on how to handle the objection and move toward a trial. Fires once per dialogue, only on a clear signal of interest.
Offer a quick trial
Address the price concern
Confirm eligibility
Schedule a follow-up
Example scenario
“Keep every pop-up on the standard”
Brand reps rotate between locations with no supervisor around. Wispero keeps each conversation on the approved talking points, counts real customer interactions (not staged ones), and shows which locations and reps deliver — daily, not quarterly.
Run the approved opening
Stay on compliant wording
Offer the trial
Log the outcome
Kinds of scenarios · one engine
Product / Offer
Offer the premium set
Confirm delivery & install
Process / Standard
Run the opening sequence
Use approved benefit language
Compliance / Eligibility
Verify eligibility first
Switch to compliant phrasing
Complex / High-stakes
Frame the trial terms
Use the approved objection reply
Set in plain language
Describe the situation in words; the system turns it into signals and the whisper wording.
Easy to update
Change the wording or trigger condition and watch the new version work on the floor.
By role & business unit
Assign scenarios to specific roles and locations; each rep hears only the whispers relevant to them.
Evolution · from supervisor to coach
Not a watcher in your ear. A coach for the whole shift.
It started as whispers during the conversation. Today Wispero accompanies the rep across the whole shift — supporting, not policing.
Start of shift
Morning brief
What's in focus today, which scenarios and promotions matter, what to watch for.
After a dialogue
Review & reinforcement
A short debrief of wins and missed moments. Positive reinforcement, not a reprimand.
On the go
Ask the coach
Two-way voice Q&A via wake-word — "ask the coach, right now."
End of shift
Shift summary
What worked, what to repeat tomorrow. Personal progress you can see.
Outcomes · proof of value
We don't just whisper. We track whether it worked.
For every scenario, Wispero records what the rep actually did in that dialogue — then reads how the customer responded. That's the line between an opinion and proof: a direct "without a whisper vs. with a whisper" comparison on real dialogues.
What happened · per scenario
"Offer the topper" · 412 dialogues
Proactive34%rep did it without a whisper
Acted on whisper38%whisper fired → rep applied it
Ignored16%whisper fired → rep didn't use it
No whisper12%the moment came — Wispero stayed silent
Then: did the customer respond better?
Logging the action is only half of it. Wispero reads the customer's reaction right after — so you see not just whether the rep acted, but whether it landed.
Without a whisper
47%
positive customer reaction
Whisper applied
68%
positive customer reaction
outcome & reaction timestamped
every result tied to a scenario
Analytics for the manager
Instead of mystery shopping — every real conversation, measured.
Today you audit a sample of staged visits a few times a year. Wispero measures every real dialogue, every day — standards, compliance, activity — with a timestamped, exportable audit trail.
Not a sample. Not staged. Every conversation counts.
Scenario effectiveness
last 30 days
Without whisper
22%
average cross-sell
With whisper
41%
↑ +19 pts
every whisper timestamped
exportable audit trail
From one scenario to the whole network.
The same outcome model, aggregated: which scenarios deliver, who's acting on whispers, and how it trends over time — across every rep and location in one place.
01
By location
Reps and business units compared in one place.
02
Day over day
Where the floor is improving — and where it's slipping.
03
Rep leaderboard
Who's proactive, ranked — and who needs coaching.
Why it matters for the business
Higher ticket. Steadier standard. Faster ramp.
Higher average ticket
Cross-sell and add-ons get offered at the right moment — not "when someone remembers." The whisper lands exactly when the customer is ready to hear it.
Steadier script & standard adherence
The service standard holds in every real dialogue, not just at training — because the reminder arrives on the floor.
New hires ramp to expert level faster
Learning happens inside the sale itself. An average rep runs the dialogue the way your best rep would — from day one.
Managers can see the floor
For the first time, a measurable picture of what's really happening on the floor — not reports from memory.
Compliance, not just sales scripts
The standard holds in every real conversation — and so do the rules. Wispero flags when a rep goes beyond what's allowed and whispers the approved wording in the moment.
Compliance · real-time guardrail
Not just what to say — what not to say.
Wispero catches a risky claim in the moment, as it starts — before it becomes the final word to the customer — and whispers the compliant phrasing. Critical wherever regulation limits what reps can say.
A live intervention — in the ear, in the moment. Not a call review after the fact. That's what separates Wispero from LMS platforms, QA dashboards, and after-the-fact call scoring.
The system reacts as the claim begins and lets the rep self-correct — every intercept is timestamped and logged for audit.
For Enterprise
Built to fit your stack — not replace it.
Deployment your way
Your cloud, private cloud, or in-house models. US hosting by default. Encryption in transit and at rest. Retention rules — yours.
A two-way loop with your CDP and CRM
Every conversation becomes structured signals — objections, preferences, journey stage — enriching your customer platform. And the other way: your consumer data drives stage-aware prompts in the rep’s ear.
Your approved content, not generated freestyle
Whispers come from your curated talking-points base and approved scenarios. The system decides WHEN to speak — never invents WHAT to say.
Privacy · by design
It listens to help the rep — not to profile the customer.
A system that hears live conversations has to earn trust first. Wispero is built around three commitments — each configurable to your jurisdiction and your policy.
No audio stored. Real-time processing only.
Speech is processed in the moment and discarded. No recordings, no voiceprints, no biometric identification, no customer PII.
Your data, your rules
You decide whether raw audio is stored at all. What's kept — transcripts and outcomes — is encrypted in transit and at rest, with retention you control.
No customer profiling
Speaker separation runs on transient, anonymous voice features — no voiceprints stored, no one biometrically identified. Analytics describe scenarios and reps — not shoppers.
The fine print lives in our Privacy Policy.
Markets
Starts with showrooms. Goes anywhere people sell face-to-face.
Wispero starts in retail showrooms with support for 60+ languages — English, Spanish, French and more — and extends to any consultative sale.
Strongest where the sale is consultative or regulated — where what's said matters as much as whether it sells.
Multi-language · English, Spanish, French · 60+ languages
Showrooms · now
→
Auto dealers
Med-spa
Solar
HVAC
Home improvement
Insurance
Regulated retail
Brand field teams & activations
Ready to try
Move the training
Move the training
into the moment of the sale.
We'll show Wispero on your scenarios and in your language. We'll run a pilot in a single location — and measure the difference on your numbers.